Goa Consumer Commission Issues Bailable Warrant Against Ola Electric CEO Bhavish Aggarwal

The Commission is hearing a complaint from a 26-year-old man. According to the complainant, he purchased an Ola S1 Pro second-generation scooter on August 16, 2023, for ₹1.47 lakh. Immediately after delivery, the scooter's motor began making unusual noises and the touchscreen malfunctioned, requiring a reboot every hour.

The complainant stated that he reported these manufacturing defects to the company but received no satisfactory response. After complaining several times at the Mormugao store, he took the scooter to the company showroom. The scooter was repaired there and returned, with the repair cost quoted at ₹18,627.

According to the complaint, the previous problems persisted even after the repairs, and a new issue with Bluetooth connectivity also emerged. The scooter is currently in the company's custody.

The complainant has demanded a full refund of ₹1.47 lakh from the Commission. He also sought compensation of ₹50,000, citing loss of value, hardship, mental anguish, and harassment.

According to the Commission's order, if the hearing is not held on the scheduled date, legal action in the case could be intensified. This case could become an important precedent for consumer rights and corporate accountability.