Railways Launch Online Excess Luggage Booking
Indian Railways introduces online excess luggage booking integrated with ticket reservations, ending separate parcel office visits for eligible passengers.
New Delhi, July 31 — Passengers travelling by train can now book and pay for excess luggage online at the time of ticket reservation, after Indian Railways on Friday introduced a new digital facility designed to streamline the travel process.
The service integrates excess luggage booking directly into the online ticket reservation system, removing the need for travellers to visit parcel offices separately before boarding. Previously, passengers carrying baggage beyond the free allowance had to complete a separate booking process at railway parcel counters, often involving additional paperwork and queues.
The online facility is available only to passengers holding confirmed tickets and is restricted to travel classes in which luggage beyond the free allowance is permitted upon payment of the prescribed charges. Eligible classes include AC First Class, AC 2-Tier, First Class, Sleeper Class and Second Class.