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NTA Asks Students to Use Registered Email for Complaints: Check Application Number and Helpdesk Details
The NTA has sought student cooperation to expedite the redressal of complaints, asking them to send their complaints with their registered email IDs along with their application numbers.
Since NTA is trying to regain the trust of students by solving paper leakage cases, it needs the assistance of students to address the complaints of students. NTA has asked the students to raise any complaint to the registered e-mail ID during the time of application only. It has further suggested students to add the application number in the subject line of the mail.
This move has been adopted by the NTA after complaints from the students and aspirants about NTA's non-responsiveness towards their complaints. NTA has further clarified that it receives many complaints on a daily basis through emails and social media.
However, there are many cases where the complaints are without basic information, which makes it really tough for its team members to locate aspirants amid millions of applicants and address their issues. In this situation, if they pay attention to these issues at the time of sending complaints, they will be able to solve the issue in no time.
