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FSSAI Considers Stricter Rules for Quick-Commerce Apps Over Expired Food and Product Quality
The Food Safety and Standards Authority of India (FSSAI) has issued notices to online delivery platforms like Zepto, Blinkit, and Swiggy for sending substandard and expired goods.
Before using the purchased items, one needs to see their weight, expiry period, and quality of the product. There have been numerous notices from Food Safety and Standards Authority of India (FSSAI) to many online delivery apps, such as Zepto, Blinkit, and Swiggy, about delivery of expired and low-quality goods. The process of imposing penalties upon these firms is going on.
There have been reports of delivery of expired besan and spoiled yogurt to customers. One instance of rice flour being delivered in place of wheat flour is also reported. There have been instances where the difference between the claimed and delivered goods exists.
Many firms, including Blinkit, have been reported of delivering fewer items than the payment done. This has been argued by them that these instances occur due to error in the seller side.
