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Maharashtra Aggregator Policy: Drivers who cancel rides will be fined, government's strictness on Ola-Uber
Maharashtra Aggregator Policy: Now, if a cab driver cancels your booking, he will be fined immediately. The special thing is that this fine will also be transferred directly to the passenger's account at the same time.
Now, if a cab driver cancels your booking, he will be penalized instantly. The unique thing is that the penalty will also be debited to the passenger's account instantly at the same time. Previously it was that if the customer canceled the booking, and a fee was charged from him, now the same rule will be applied to the driver also.
The state government has come to the conclusion that now cab operators (such as Ola, Uber, etc.) won't be allowed to impose arbitrary fares on commuters. In the "Aggregator Cabs Policy 2025", the government has resolved that any company cannot impose a surge fee that is higher than 1.5 times the regular fare. Previously in some instances, the fare used to be 3 to 5 times during peak hours in particular. From now on the app's algorithm too will be modified in such a way so that this ceiling limit can be set.
It has also been decided in this policy that at least 80 percent of the total fare of every ride should go to the driver. This will improve the income of the driver and they will not refuse to take a ride, especially for short routes. This will provide convenience to the passengers.
