Is food and drink being sold at a price higher than MRP in the railway station or train? Know where and how to complain

There is a price fix for every commodity in the country. If a person sells any goods at a price higher than the Maximum Retail Price (MRP) then it is a legal offense. Passengers are in a hurry to catch the train at the railway station, taking advantage of which the sellers of goods there sometimes charge more money.

Passengers often complain at railway stations or trains that food stalls or eateries on the platform are selling goods at prices higher than the MRP. In such a situation, today we will tell you where and how you can complain if someone sells goods more than the MRP in a train or station. After complaining, immediate action is taken.

Indian Railways has issued a helpline number 139 to the passengers to solve all their problems. Apart from this, passengers can also download an app called 'Rail Madad' on their phones and complain.

We often think what is the use of complaining because the effect of complaints in government work is delayed. However, this is not the case with Rail Madad or the 139 helpline number. Here, on complaining, systematic action is taken and you get a solution.

You can register your complaint by calling this app or helpline number and within a few minutes, action will be taken as per your complaint.

Whenever you are going to complain, you should know some important details. For example, note down the name of the food stall of the shopkeeper against whom you are going to file a complaint, the name of that shopkeeper (if written on the uniform), the name of the station, the platform number, and food stall number (if written). By providing complete and appropriate information, appropriate action is taken.