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NHAI Streamlines Vehicle Verification; FASTag Services Won’t Be Suspended for Pending KYV
The National Highways Authority of India (NHAI) has simplified the 'Know Your Vehicle' (KYV) process for FASTag customers. Non-compliance with KYV will no longer result in the suspension of FASTag services, and customers will be given ample time to complete the process. According to the new guidelines, a side photo of the vehicle is no longer required; only a photo of the number plate and FASTag is sufficient. Customers can also lodge complaints on the helpline number 1033.
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“NHAI Streamlines Vehicle Verification; FASTag Services Won’t Be Suspended for Pending KYV”
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en.sangritimes.com
31 Oct 2025
National Highways Authority of India has, for the convenience of the FASTag customer, simplified the vehicle verification process, i.e., 'Know Your Vehicle' - KYV.
According to the revised guidelines issued by Indian Highways Management Company Limited (IHMCL), a subsidiary of NHAI, FASTag services will not be suspended for vehicles that do not comply with KYV, and customers will be given ample time to complete the KYV process.
Under the new guidelines, side photos of cars, jeeps, or vans will no longer be required for KYV. Only a front photo showing the number plate and FASTag will need to be uploaded.
