More Service Centres, Less Wait: OnePlus Expands Nationwide Support

OnePlus has also started improving its after-sales service. OnePlus has announced that it will expand its service network by 50%. This expansion will be effective from April 2026 at OPPO India’s authorized service centers. OnePlus will also be selling directly to customers in India.

OnePlus will increase the number of its authorized service centers from 400 to over 600, covering 500 cities, including smaller ones like Tier 2 and Tier 3 cities. This will provide customers with easy access to service, reducing the distance customers need to travel and the overall waiting time.

However, OnePlus is also relying on its 'direct-to-consumer' strategy, which has previously helped it establish itself in the Indian market. By prioritizing its 'direct-to-consumer' strategy, the company hopes to further strengthen its connection with tech enthusiasts and digital-first customers. Additionally, the company aims to maintain competitive pricing and innovation tailored to the Indian experience and market.

The company has reiterated its commitment to India, which has not been impacted. Product development and community initiatives are continuing as usual. The company claims that existing warranties, software updates, and user promises will remain unaffected. In addition to this service expansion, OnePlus is also introducing a new device in its Nord series, which will launch on April 7th. This is a performance-oriented device for users who require fast speeds for everyday use.