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More Service Centres, Less Wait: OnePlus Expands Nationwide Support
OnePlus is expanding its Indian service infrastructure by 50% from April 2026. It will utilize OPPO's authorized network to improve after-sales support and further emphasize its direct-to-consumer market strategy.
OnePlus has also started improving its after-sales service. OnePlus has announced that it will expand its service network by 50%. This expansion will be effective from April 2026 at OPPO India’s authorized service centers. OnePlus will also be selling directly to customers in India.
OnePlus will increase the number of its authorized service centers from 400 to over 600, covering 500 cities, including smaller ones like Tier 2 and Tier 3 cities. This will provide customers with easy access to service, reducing the distance customers need to travel and the overall waiting time.
However, OnePlus is also relying on its 'direct-to-consumer' strategy, which has previously helped it establish itself in the Indian market. By prioritizing its 'direct-to-consumer' strategy, the company hopes to further strengthen its connection with tech enthusiasts and digital-first customers. Additionally, the company aims to maintain competitive pricing and innovation tailored to the Indian experience and market.
