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Air India apologizes for the delay in the flight to San Francisco, offers to give travel vouchers worth $350 to passengers
Air India has apologized to the passengers for the delay in the flight to San Francisco. The company has offered a travel voucher of $350 to each passenger. Air India's Boeing 777 was scheduled to take off at 3:30 pm on Thursday, but the plane took off from the national capital at 09.55 pm on Friday after a delay of more than 30 hours.
Air India has apologised to passengers for the delay in their flight to San Francisco. The company has offered each passenger a $350 travel voucher. Air India's Boeing 777 was scheduled to depart at 3:30 p.m. on Thursday, but it took off from the national capital at 09.55 p.m. on Friday, more than 30 hours late.
Passengers had to deal with excessive delays caused by technical faults, poor air conditioning, and a variety of other issues. According to sources, the plane carried 199 passengers. The plane landed in San Francisco at 12.45 p.m. on Saturday, as per Indian time.
Air India Executive Vice President and Chief Operating Officer (COO) Klaus Goersch said in a letter to the passengers, please apologize for the delay in the flight. The flight was delayed due to several technical disruptions and other operational constraints. This letter was written on May 31.
