Airtel network outage again caused panic: Users in big cities of India were troubled

According to DownDetector, 51 percent of the users affected by the outage reported signal-related problems, while 32 percent reported problems related to mobile internet. 17 percent of users faced a complete blackout. Many users reacted to the disruption on social media, with some saying that the company should at least inform its users about the disruption.

A user wrote on X, "Airtel internet is down in Bangalore today? Is anyone else facing this? @airtelindia, at least inform users about the internet outage instead of leaving us clueless!"

Another user expressed his disappointment, saying, "Airtel postpaid has been down for the last 6 hours, unable to make calls or use the internet. @airtel is not working, zero responsiveness, and you can't talk to customer care, @trai, you should at least take some action; it seems like @airtelindia has cheated Indian citizens."

Mobile network users in India faced prolonged disruptions on Monday, August 18, starting primarily with Airtel and then to a lesser extent with Jio and Vodafone-Idea.

Downdetector, a portal that monitors technical glitches, saw over 3,600 reports of outages at Airtel at around 4.30 pm, up from less than 15 earlier. By 10.30 pm, the number had gradually declined to less than 150.