Airtel network outage again caused panic: Users in big cities of India were troubled
Airtel network outage in India: The Airtel network was down in many cities of India, due to which thousands of users faced problems in making calls and using the internet.
The Airtel network went down again in India. This time, customers in large cities such as Bengaluru, Chennai, Kolkata, Delhi, Mumbai, Hyderabad, Surat, and Ahmedabad were forced to experience a massive problem of signal and internet connectivity (Airtel network outage in India). According to Downdetector, a website that tracks technical problems, the problem with the Airtel network was at its peak around 12:15 pm. During this time, about 7,109 users complained of an outage. It was clearly seen in the live map of Downdetector that Bengaluru, Delhi, Chennai, Mumbai, and Kolkata were the most affected (Airtel internet down). According to Airtel Cares, this problem appears to be due to a temporary connectivity disruption. The company said the problem is expected to be fixed within an hour.
The Airtel Cares message read, "We apologize for the inconvenience. The problem you are experiencing appears to be due to a temporary connectivity disruption and is expected to be fixed within an hour. After the time has passed, please restart your mobile phone to restore services. Thank you."
DownDetector showed an improvement in outage reports after 1 pm. However, there were still more than 150 reports of outages from users around 4 pm.
According to DownDetector, 51 percent of the users affected by the outage reported signal-related problems, while 32 percent reported problems related to mobile internet. 17 percent of users faced a complete blackout. Many users reacted to the disruption on social media, with some saying that the company should at least inform its users about the disruption.
A user wrote on X, "Airtel internet is down in Bangalore today? Is anyone else facing this? @airtelindia, at least inform users about the internet outage instead of leaving us clueless!"
Another user expressed his disappointment, saying, "Airtel postpaid has been down for the last 6 hours, unable to make calls or use the internet. @airtel is not working, zero responsiveness, and you can't talk to customer care, @trai, you should at least take some action; it seems like @airtelindia has cheated Indian citizens."
Mobile network users in India faced prolonged disruptions on Monday, August 18, starting primarily with Airtel and then to a lesser extent with Jio and Vodafone-Idea.
Downdetector, a portal that monitors technical glitches, saw over 3,600 reports of outages at Airtel at around 4.30 pm, up from less than 15 earlier. By 10.30 pm, the number had gradually declined to less than 150.
