Air India changed business class to economy, Ricky Cage complained
Air India: Grammy award winner Ricky Cage on Saturday expressed displeasure over Air India downgrading his business class ticket to economy class on a Mumbai-Bengaluru flight. Ricky Cage has accused the airline of downgrading the ticket without any prior notice. The airline said that the plane was completely converted to economy due to technical reasons. The incident took place in Delhi on Saturday.
Grammy award winner Ricky Cage on Saturday expressed displeasure over Air India downgrading his business class ticket to economy class on a Mumbai-Bengaluru flight.
Ricky Cage has accused the airline of downgrading the ticket without any prior notice. The airline said that the plane was completely converted to economy due to technical reasons. The incident took place in Delhi on Saturday.
The airline regretted the inconvenience caused to passengers due to the last-minute disruption and said that applicable refunds have been initiated. An Air India spokesperson said all passengers booked in business class were seated in the first row of the redesignated aircraft with one seat in the middle kept vacant.