So many accessibility-related complaints were registered on Sugamya Bharat App, 75% were settled

This platform will be redesigned to make it more functional, as per the plan of the government. The government will take the help of Artificial Intelligence, i.e., AI features for this. According to a senior officer of the Department of Disability Affairs, a fully functional platform will be created for people with disabilities by upgrading the Sugamya Bharat App. It will provide many languages, ​​AI-based chatbots, and tooling interfaces. Along with this, it will also provide a complaint and feedback facility. It will improve this app in order to make the transport environment across the country easier in terms of accessibility. For this, the help of the information and communication technology ecosystem will be availed. The government will go in partnership for the app with NGO Mission Accessibility and Research Institute I-STEM and will develop an app with AI capabilities.

It is estimated that more than 2 percent of its population lives with some kind of disability. To overcome the problems being faced in building plans with regard to the convenience of disabled people, construction of disability will be constructed. The government formally announced that the government would prepare a special course for accessible buildings in collaboration with IIT Kanpur. The course would be provided in 27 other institutes besides IIT. He said since the launch of the app, at the state level, the challenges in resolving the cases are being witnessed. But now it is streamlined.