Gurgaon, 24th March 2025  :  A new Capterra study reveals key trends poised to significantly impact Small and Medium Business (SMB) recruiters, talent sourcers, HR professionals, and hiring managers in the coming year. The survey uncovers a complex relationship between Indian job seekers and Artificial Intelligence (AI) in recruitment.

The rise of AI in recruitment isn't limited to employers. Job seekers are also leveraging AI tools, with 51% of respondents admitting to using them in their current job search.

However, this trend presents a new challenge for recruiters. A significant 96% of Indian job seekers using AI in their job search have confessed to embellishing or exaggerating their skills on resumes, cover letters, applications, or skills tests.

Commenting on the survey, David Jani, analyst of the study, said: “AI appears to be an increasingly common and accepted feature of job searching both for applicants and

hiring teams. However, the ways in which it is used and its prominence in the hiring process can cause friction if it delegates selection by skills or characteristics to too great an extent. It is important to adopt a more balanced approach in this regard, that takes advantage of AI developments but still places emphasis on the human element of staff selection and hiring.”

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Palash Bhattacharjee, palash.bhattacharjee@gartner.com