Held over two days, the summit recorded more than 1,600 footfalls and welcomed 1,200 leaders, representing over 500 Global Capability Centres operating in India.
The event featured more than 235 industry speakers across 30+ sessions, including panel discussions, roundtables and keynote addresses, focusing on topics such as artificial intelligence, digital transformation, talent strategy, workplace innovation, leadership, and the future of Global Capability Centres.
The summit also hosted the GCC Workplace Awards 2026, recognising 180+ organisations and business leaders for excellence across workplace culture, innovation, leadership, employee experience, and organisational transformation.
A key highlight of this year’s edition was the launch of the GCC Innovation Playbook 2026, a comprehensive industry publication featuring insights and perspectives from leading GCC executives, industry experts, and ecosystem partners. Developed in collaboration with 15+ knowledge partners, the playbook aims to serve as a practical guide for organisations navigating the next phase of innovation, leadership, talent transformation, and enterprise growth within India’s rapidly evolving GCC ecosystem.
The summit was supported by 20+ ecosystem partners, led by State Bank of India (SBI) as the Presenting Partner and Bengaluru Airport City Limited (BACL) as the Co-Presenting Partner. The partner ecosystem also included Adrenalin, Colliers, Persistent, Red Hat, Cowrks, Citrin Cooperman, ACE Gifting Solutions, Maximus, ACS Foundation, MAX Estates, 2gethr, BHIVE, Blackhawk Network (BHN), GCC Pulse, Benepik, and Interio by Godrej, among others. The event further received strong support from government and institutional partners, including the Karnataka Digital Economy Mission (KDEM) with the Government of Karnataka, the Government of Gujarat, the Government of Andhra Pradesh and the Government of Kerala, reflecting the growing collaboration between government, industry, technology, workplace, and talent ecosystems to strengthen India’s GCC landscape.
The summit also witnessed the participation of distinguished government dignitaries, including Mr. Seeram Sambasiva Rao, IAS, Special Secretary to the Government of Kerala; Ms. P. Bharathi, IAS, Secretary to the Government of Gujarat, Science & Technology Department; Mr. Bhaskar Katamneni, IAS, Secretary to the Government of Andhra Pradesh; and Mr. Sanjeev Kumar Gupta, CEO, Karnataka Digital Economy Mission (KDEM). Their participation underscored the growing collaboration between governments, industry, and ecosystem partners in strengthening India’s position as a global hub for Global Capability Centres.
The summit featured an exceptional lineup of 235+ industry leaders, global executives, and domain experts, with keynote sessions, panel discussions, fireside chats, and roundtables led by Arun Shetty, CTO & Senior Director, Solutions Engineering, Cisco; Arun Padmanabhan, VP of Technology, Lowe’s; John Dawber, VP & Managing Director, GBS Bengaluru, Novo Nordisk; Dr. Subramani Ramakrishnan, Vice President, UPS India Technology Center; Shivaram S. Deshpande, Head of Operations, Samarthanam International; Sharada Nandakumar, President & CEO, Voya India; Kamal Sharma, GCC Leader (China, India & Mexico), Carrier; Vishal Agrawal, Executive MD & Head of India Offices, Citrin Cooperman India LLP; Ramesh Narahari, Whole Time Director & Head, ABB Business Services Pvt. Ltd.; Mrinal Duggal, Head of Hyderabad Global Hub, Sanofi; Harsha Peter, Regional India Director, People, Workday India; Pawan Panjwani, Chief Executive Officer & Country Head of India, AllianceBernstein; and Vasanthi Ramesh, Vice President & Engineering Site Leader, NetApp. Discussions focused on artificial intelligence, GCC transformation, digital engineering, workplace innovation, leadership, talent strategy, and the evolving role of India’s Global Capability Centres.
The event also brought together key ecosystem leaders, including Mahadesha V., Director, Software Technology Parks of India (STPI); Joohi Smita Sinha, Chief General Manager, State Bank of India (SBI); and Rao M. Manukutla, Executive Director & CEO, Bengaluru Airport City Limited (BACL).
Over the past three editions, the GCC Workplace Innovation Summit & Awards has evolved into one of India’s leading platforms for knowledge exchange, collaboration, and industry dialogue, bringing together stakeholders to discuss the next phase of growth for the country’s rapidly expanding GCC sector.
Commenting on the conclusion of the summit, Anuj Agrawal, Founder & CEO, Zyoin Group, said:
“The GCC ecosystem in India is entering a new phase of growth, where innovation, leadership, talent strategy and ecosystem collaboration are becoming key differentiators. It was encouraging to see leaders from across industries come together to exchange ideas, share experiences, and collectively shape the future of Global Capability Centres. We are grateful to every speaker, partner, award winner, and delegate who contributed to making this year’s summit massively successful.”
As India’s GCC landscape continues to expand in scale and strategic importance, platforms such as the GCC Workplace Innovation Summit & Awards are increasingly serving as catalysts for collaboration, thought leadership, policy dialogue, and innovation, helping shape the future of India’s Global Capability Centre ecosystem.
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